Privacy and account
Learn how to request deletion of your Yenuba account and what happens to the company and its members.
Updated on October 6, 2026
You can ask Yenuba to delete your account and associated personal data when no legal or contractual obligation requires us to retain it.
Deletion is permanent
After the process is complete, you cannot sign in or recover deleted information. Download or retain any information you need first.
Signing out or uninstalling the app does not delete your account or start a deletion request.
If you own an associated company, state in your request whether you want to transfer it to another active member. The team will review the transfer or closure with you before completing deletion.
This is the currently available method. Send the request from the email address associated with your account whenever possible.
Use “Yenuba account deletion request” as the subject so we can identify it quickly.
Include your name, registered email or phone number, and company name.
Include the reason, a description and why you want to delete the account.
If you are the owner, tell us whether to transfer ownership and to which member, or close the company.
The team may request additional information to verify your identity and protect the account.
The initial response confirms receipt, states whether we need to verify additional information and explains the next steps. Completing deletion may take longer when a legal retention obligation applies.
When the request applies, Yenuba deletes or anonymizes the personal data and access associated with the account. If the company also closes, its members become inactive and company data is deleted or anonymized when appropriate.
The policy explains the general retention and deletion rules that apply to personal data processed by Yenuba.
